Order details

Top  Previous  Next

You can view order details by selecting “Order Details” from the “Order” popup menu. As a result, you will see the window, which looks like the one below:

This window has three main sections:

1.Order details – left column
2.License code – right column. All license codes issued by the order are shown here.
3.Order Correspondence – shown at the bottom of the page.

Order details provide all the necessary information about a customer and an order. Also you can see how many times the hardware was changed – “Hardware change quantity” and how many times it was registered - “Registrations quantity”.

Order status shows if the order is blocked or not. Active order is shown by the _img124 sign. If the order is active, any registration by the active license code in the order will not be carried out. Blocked orders are indicated by the _img125 sign. If the order is blocked, then no license code issued by the order can be used to register the software. All registration attempts will be blocked.

Using the license code column, you can: block a license code, send it as an E-mail automatically to the customer, and reset hardware information associated with this code. The license code column also shows the last activation and last registration date of the software registered by the license code. Registrations quantity field (Reg. qty.) and hardware changes quantity field (HW changes) provide additional information about software usage.

The “Order Correspondence” area shows all e-mails which were sent automatically to the customer. You can view the E-mail, send to it and disable the auto-sending option from the popup menu. To open the popup menu, move the mouse over the yellow rectangles on the left part of the row.